Booking is essential if you want to be certain to get in, but if you are around, pop in as you may be lucky and find a slot free, please note there is no guarantee though.
Current Corona Level = No Households Mixing In Butterfly House.
Same Households or Support Bubbles Only.(awaiting new tier levels on Thursday 26th November 2020)
Phone booking available for those with no internet access 01322 527 389
Ideally it would be great if you have a email address for phone booking, but not mandatory.
You initially pay £10 to book a 30 mins slot, you turn up on your day, if you're tickets are under £10 we will refund the difference between the deposit, if your tickets are more, you pay the difference.
(The difference is paid back in cash)
Please arrive 5 minutes before your slot so we can get you paid and ready to go in. We cannot partially refund entry if you are late as bookings are back to back.
Please bring your print out email with you.
Please be mindful of what you wear on your visit, as we cannot store coats etc, and the butterfly house is hot and humid.
Face coverings or masks are now law in shops and the butterfly house is no exception. We will be selling masks for 50p at the till if you forget to bring yours. Please do not be offended if we ask you to wear one, if you are exempt that is fine just let us know. The butterfly house is a hot humid environment,
A one way system is in operation but you can loop back around during your time. (Not applicable during only households entry).
All children must be accompanied by a paying adult.
Adults (17-59) £4
Children (3-16) £3
(Under 3's Free.)
Over 60's (60+) £3
2 Adults, 2 Children £12
Carer goes Free (Must show Details)
Please contact us to discuss specific requirements.
No food / drink allowed.
Buggies are not allowed in the butterfly house.
You can cancel by emailing us at email@example.com or call 01322 527 389 please when emailing us a cancellation provide us with the name on the booking and email address used.
You can now also reschedule your booking if you create a online account with us.
If you do not cancel your booking with us 24 hours before your visit, we reserve the right to keep your deposit as we will lose valuable income.
Due to Covid restrictions and in order to get as many people to see the butterflies as possible, we will only be able to offer 30 minute slots, but during the 6 person government rules there will be only 6 people max in the butterfly house so in that respect you can enjoy the butterflies and still social distance.
A one way system is in operation but you can loop back around during your time slot. Please be mindful of others and social distancing.
Covid aside we will tell you important information, please make sure you are aware of these on arrival, Covid restrictions means it is mandatory to wear a mask in our shop and butterfly house unless you are exempt. We also clean door handle on the butterfly house and exit push door after every visit.
The rules in brief:
All children must be accomanied by an adult.
No food or drink.
Photos for non commercial use are allowed.
Do not touch the flowers.
Do not touch the butterflies they are extremely fragile, we can assist with any issues as we know how to pick them up without damaging them.
Watch where you walk as they do land on the floor.
Copyright © 2020 Bexley Butterfly House & Plant Centre - All Rights Reserved.